Would have been 5 stars based on the support Melissa has provided from your shop. However, the software app is pretty cumbersome and not user-friendly at all. I realize there are a whole lot of horse feed product choices and this app attempts to capture all varieties of them. But to small operation horse people looking to keep things as simple as possible, this is not the answer. Thankfully Melissa was able to guide us through the process and helped us better understand our horses' needs via a couple of telephone conversations. She has also remained available for support should questions arise as we get further down the road. We are currently (last six months) feeding multiple Mad Barn products and they seem to be performing well (i.e., Chasteberry, Spirulina, W-3 oil, MagneChrome an...