Hi Marla, Thanks for letting us know! We hadn't heard this before, and we definitely don't want it to be unclear what our customers are purchasing. Can you let me know what you saw that made it seem that it would be printed on canvas? That way we can see if there's anything we can do to minimize any confusion in the future. Thank you! We'd love to offer you a 15% refund to help make up for the disappointment in the product you received. Let me know if that works for you or if you'd prefer to send it back for a refund. Happy to do what we can to help! Kindly, Chris Wright